Privacy Policy

Effective Date: 14 Dec, 2024

GroKite (“we,” “us,” or “our”) is committed to safeguarding your privacy and protecting the personal information you provide while using our website [https://grokite.com] (“our website”) and services, including video editing, content production, and social media management (“our services”). This Privacy Policy outlines how we collect, use, share, and protect your information. By accessing our website and using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information to facilitate our services:

Directly from You: When you contact us, onboard as a client, or request services, we may collect your name, email address, phone number, and order details.

Automatically: We use third-party tools like Google Analytics to collect browsing data, such as IP address, browser type, pages visited, and session duration.

Payment Information: Payments are processed via trusted third-party gateways, including PayPal, Stripe, and Razorpay. We do not store sensitive payment details such as credit or debit card information.

2. How We Use Your Information

We use collected data to:

Deliver and improve our services efficiently.
Streamline client onboarding and project management.
Run targeted ads via retargeting cookies on social media platforms.
Communicate service updates, marketing offers, or necessary notifications.
Optimize and analyze user experience on our website.

We do not sell or share your data for profit.

3. Data Sharing and Third-Party Services

We may share your information under these circumstances:

Service Providers: Trusted partners that enable website hosting, payment processing, or analytics.
Legal Requirements: If required by law or in response to legal proceedings.
Business Transfers: In the event of mergers or acquisitions, your data may be transferred.

Links to third-party websites may be included on our site; however, we are not responsible for their privacy practices.

4. Data Security

We employ security measures such as HTTPS encryption, Cloudflare protection, and server updates to safeguard your information. While we take reasonable steps to protect your data.

5. Cookies and Retargeting Technologies

We use retargeting cookies to run ads on platforms like Facebook and Google. You may manage or disable cookies via your browser settings; however, no specific “accept cookies” notification will appear on our website.

6. Client Ownership of Content

Clients retain full ownership of all submitted content. By default, you grant GroKite the right to display completed work in its portfolio, unless an NDA is in place. Clients may freely use the final content on their social media or any platform.

7. Rights and Responsibilities

Clients must ensure they have the right to use submitted content, including footage of third parties. GroKite is not liable for editing unauthorized content unknowingly.
You can contact us to request updates, changes, or deletion of your data.

8. International Transfers

As a service-based business operating globally, your information may be transferred across borders for project execution.

9. Governing Law

This Privacy Policy is governed by the laws of India.

10. Contact Us

If you have questions or concerns regarding this policy or your data: info@grokite.com